Frequently Asked Questions

Everything you need to know about LITB, our plans, devices, and reseller program.

General

LITB is a digital entertainment platform that gives you access to thousands of live channels and on-demand content through our app, available on a wide range of devices.
LITB operates as an application/platform provider. We do not host, store, or stream any media ourselves — our app provides access to third-party content sources. Users are responsible for ensuring their use complies with applicable local laws.
Just a compatible device and an internet connection. For Firestick users, we strongly recommend a Fire TV Stick 4K (or 4K Max) for the smoothest experience — avoid the HD and Lite versions, and steer clear of any device with "Select" in the name (e.g. Fire TV Stick 4K Select), as these have reduced storage and processing power that can cause buffering and lag. Android, iOS, Smart TVs, and computers are also fully supported.

Plans & Pricing

Every plan includes access to live channels, movies, TV series, sports, PPV events, and more — exact channel counts vary by plan tier (see our Plans page for details).
Yes — you can upgrade or downgrade your plan at any time.
No. All plans are subscription-based with no long-term contracts — cancel anytime.
We accept a range of secure payment methods at checkout. Contact our support team if you have questions about a specific payment option.

Devices & Setup

LITB works on Android devices, iOS (iPhone/iPad), Smart TVs, Amazon Firestick, MAG boxes, computers, and tablets — if it connects to the internet, it likely works.
Setup typically takes under 5 minutes. After purchase, you'll receive your access details and a simple setup guide.
For smooth HD streaming, we recommend a stable connection of at least 10–25 Mbps, depending on stream quality.

Plug & Stream

Plug & Stream is a pre-loaded Firestick solution from LITB — instant access to thousands of live channels and on-demand titles with no setup required.
Yes — when you purchase Plug & Stream devices from us, you're free to set your own resale price.
No — everything is pre-loaded and ready to use right out of the box.

NovaPlayer

NovaPlayer is a Netflix-style interface within the LITB ecosystem, offering a curated, ad-free browsing experience for movies and shows.
NovaPlayer is currently optimized for Amazon Firestick, supporting one device per subscription.
The standard LITB app focuses on live channels, sports, and a huge content library across many devices. NovaPlayer offers a more curated, Netflix-style browsing experience for movies and shows on Firestick.

Reseller & Affiliate

No — we provide resources and support to help you get started.
Yes, resellers have full control over their pricing for subscriptions and devices.
Resellers manage their own customers and set their own prices. Affiliates simply share a referral link and don't manage customers directly. Learn more →

Billing & Account

You can cancel anytime by contacting our support team — we'll take care of the rest.
See our Refund Policy page for full details.
Visit our Contact page — our support team is ready to help.

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